At Creative Packaging Solutions, we specialize in packaging automation and robotic solutions for a variety of industries, from pharmaceutical manufacturers and food production facilities to CPG’s, CDMO’s, and CPA’s. Our focus is on integrated systems that utilize the latest technologies.
Our biggest asset is our cross-functional team of mechanical engineers, electrical engineers, programmers, technicians, and project managers, all working together to develop creative, innovative solutions that keep our clients ahead of the curve. We strongly believe in continually cultivating an environment that allows everyone to excel, learn, and grow.
That means we get to know our employees as people first, treating every member of our team in a fair, equitable manner.
It means we bring integrity and value to everything we do, from working with coworkers to servicing customers and vendors.
All while promoting systems integration with a future focus – solving the issues of today while planning for the future.
This approach has allowed us to remain dynamic, changing practices and strategies as our needs change and never falling back on a ’business as usual’ mentality.
We’re currently hiring for key positions and are looking for new team members that not only have the necessary skills to contribute to a wide range of projects but also exemplify our company values. If you like what you’ve heard so far, we’d love to talk with you about joining our innovative team!
Creative Packaging Solutions LLC, is a progressive integrator of robotics and packaging automation in Lancaster PA.
Successful candidate will be responsible for coordinating multiple projects. This includes assisting with vendor selection, line layout drawings, timeline management, installation supervision and commissioning sign off.
Variety abounds in our environment, seldom are two projects alike. We tailor our designs to meet the needs of a very diverse range of clientele
Working directly with end users and sales to provide solid solutions to our clients.
Job Type – Full Time
Education and Experience:
Proficient in ACAD and Inventor Drawing Platforms
Prefer Mechanical Engineering, Industrial Engineering Degree
Benefits:
Paid Time off
Health Insurance
Retirement Savings Plan
Education Assistance
Workplace perks
Calls to develop new Opportunities, Existing Client Visits, Vendor Leads, Networking Events
Project Development – attention to detail to develop clear, concise project scope
Work directly with Management, Engineering and Service to define and develop solution for client
Find Client Goals - In order to best serve our clients it is imperative to truly listen to the client needs - to ask Why ?
To understand the goals and budget After the sale, sales team continues to develop the project implementing timeline benchmarks and managing client expectations
Sales directly involved in the development of Quotation for Accuracy of proposed solution
Maintain Inventory requirements for each client to insure timely satisfaction of orders
Training is an ongoing exercise, to learn packaging automation, robotics, basic engineering principles and practices on the job
Salary, Expenses, Retirement Savings Plan, Education Assistance, work place perks
Scope:
Facilitate the completion of customer service requirements on behalf of Creative Packaging Solutions LLC.
Technician will facilitate the scheduling, billing, warranty issues, credits and audits in order to satisfy the client needs.
This position reports directly to Service Manager and senior management
The collective goal of field service is the timely processing of customer request for service, parts, and support.
Generate Service Work Orders including all necessary parts, support documentation such as schematics, program logic, blue prints etc.
Basic Duties
Customer consultation as needed to insure quick problem resolution and technical response.
Vendor communication to insure the accurate translation of service issue at hand, part procurement, warranty investigation and corrective measure if deemed necessary.
Execution of purchase orders as needed for the necessary components to insure job satisfaction.
Monitor work activity to inform management of upcoming needs.
Establish and/or adjust work procedures to meet customer needs.
Keep records of work in progress and completed -including materials, labor and scheduling for accurate Job Costing
Training – will be provided in an ongoing format.
From senior management, vendors and publicly available classes
Compensation
Hourly Wage or Salary
Company Vehicle
Cellular Phone
Company Issued Laptop Computer
Company Credit Card for vehicle needs and maintenance
Acknowledgement
This job description does not list all job duties; management reserves the right to request additional duties.
Management will evaluate your performance based on performance of task listed herein. A positive job description is no guarantee of salary increase. Management reserves the right to revise and adjust job description at any time.
Requirements
High School Diploma
Advanced Training – Technical School or Collegiate level
Electrical – ability to read schematic, ladder logic
Mechanical – ability to trouble shoot
Time Management – ability to schedule oneself in an efficient manner
Communication – must be able to communicate to client and management.
Accounting
Receiving & Entering all incoming Vendor Invoices – date log for accurate payment
Compare invoices to Order for accuracy – verify discrepancies with management
Process all invoices for payment – for proper signature
Update overdue – make client contact if overdue greater than 60 day (60-90 days)
Create invoices for material clients
Create Progressive Invoices for Equipment orders (Sales Orders)
Track Job cost – including sample shipment, service labor, freight, FAT travel cost, etc.
Order Processing
Receive incoming orders – phone, email, fax or sales generated
Accurately enter order with prescribed Vendor
Copy Sales with completed order – note any client over dues etc.
Track order through delivery – periodic checks for on time delivery
Order – materials, parts
Equipment orders to be reviewed by management prior to placement
Office
Answer Phones
Prepare small shipments – sample, order etc.
Receive inbound – LTL, UPS, Fed Ex etc.
Sales Support quote preparation for Sales review
Vendor Inquiry – pricing, options
Project entry – compilation, entry and maintenance
Document management – quotes, inquiries, leads, consumables
Trend Tracking – client order habit etc.
